We noticed back in 2005 there was no source for a quality balun or unun that didn't require more money then seemed reasonable. Conversely, if you found a unit that was inexpensive, you received just that, a cheap product that performed poorly and usually failed in a short period of time.
This small business is built on the premise that:
1) A quality product can be offered at a reasonable price so most or all hams can afford these important operating tools.
2) A quality product can still be sourced and manufactured in the USA.
3) Customer service is not dead.
Customer Service & Support
We make every attempt to answer all email questions. However, we are still a small business so be patient if a response is not forthcoming within a few hours. We build all units on an as ordered basis so please note the current production time shown on our Homepage before anticipating a shipping notice.
Please keep in mind that we are a full time business so as much as we would like to chat, we may need to keep the conversation "crisp". If for some reason there is no answer, please leave a message as we return all calls.
Contact and Shipping Information:
Email: For ALL balun/unun product application and/or customization questions - email@example.com
For all other questions (product specs, order status, shipping questions etc) - firstname.lastname@example.org
Phone: 817-832-7197 Monday thru Friday 9 AM to 5 PM, Saturday 9 AM to 12 PM - Central Time Zone We'll be glad to take a phone order, discuss technical issues/designs or answer general questions you might have.
Shipping Address: Balun Designs LLC
Denton, TX 76207